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Free cancellations on most bookings
No credit card fees
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I've been a customer of autoRoyal.com since years ago, when I would pick up the phone to their office in Manchester and ask for a rep by name. Obvs it's a much bigger operation now.
49 minutes ago
I was so happy with how flawless everything went at pick up and drop off!
1 Day ago
Found a very good deal. It was a little complicated to set up the account using my cell, but I figured it out. Will use this site again.
1 Day ago
Generally, a minimum holding period of one year or two years with no major endorsements is required.
A valid credit card with sufficient funds in the name of the lead driver must be presented at the rental desk.
A valid photo ID (Passport or National ID), or any other forms of identification requested by the car rental company.
A printed version of your voucher must be presented when you pick up your car at rental company office.
You will receive a full refund as long as you cancel the booking before pickup in most case.
However, some supplier has other policies as well: Free cancellation up to a certain hours before pick-up time. If you cancel less than certain hours in advance, you'll receive a refund less than fully prepaid amount or you will receive no refund.
If you cancel AFTER your rental is due to start, you will receive no refund. If you do not pick up the car (usually called a 'no-show'), you will receive no refund. Car hire companies call it a 'no-show' when you do not pick the car up, for example: You do not arrive at the arranged date and time, you do not have the right documents, or you're not eligible for the rental, or the main driver does not have a credit card with enough credit for the deposit.
Some car hire companies may have their own cancellation policy, which you'll find in the terms & conditions of your booking.
You will need to bring your driving licence with you to pick up your hire car.
Car hire companies expect drivers to have held their full licence for at least two years. Provisional licences and Copy version aren't accepted.
When you hire a car abroad in some countries you will need an International Driving Permit (IDP), as well as your own driving licence.
If you have a UK driving licence, you may be asked for a code at the car hire counter. Please visit the DVLA* website before your trip.
IMPORTANT NOTE: You will find more specific driving license requirements in Terms and Conditions of each car during the booking process. If you still have any questions, please feel free to contact us.
The excess is the amount you're liable for if you make a claim like the car is damaged (when it's covered under Collision Damage Waiver) or stolen (when it's covered under Theft Protection).This means that the hire car company will not charge you the whole cost if the car gets damaged or stolen while you have it.
So if your excess is £250 and you make a claim for £1,000, the car insurance provider will keep the first £250 and give you the remaining £750. And if your excess is 0 and you make a claim for £1,000, the insurance provider will give you back £1,000.
If you want to reduce the excess, you can pay to upgrade your coverage when you pick up your car at the rental counter. You can find the details of the excess amounts for your booking in the terms and conditions and on your rental voucher.
Each car hire company has its own age requirements, but most will rent to people between 25 and 65. If you're 21-25, you are likely to have to pay a young driver fee.
For more specific information, please refer to Terms and Conditions of every car during the booking process.
Yes. At pick-up, the counter staff will need you to leave a deposit in case the car is damaged or stolen during your rental. The deposit amount will be temporarily blocked on / taken from the main driver’s credit card and held for the duration of the rental. As long as you bring the car back undamaged at the end of the rental, the money will be unblocked/returned within 30-45 days.
IMPORTANT NOTE: If your main driver's card does not have enough available funds for the deposit, you may not be allowed to take the car – or the counter staff may insist you buy additional cover from them. This is standard practice with all car hire companies.
